We’re Here When You Need Us

We’re committed to helping our members achieve financial success by providing exceptional products and service. There are several ways to contact us, and we’re always ready to help you and answer your questions!

Call

APCU and Center Parc Member Service Representatives are available Monday through Friday, 8:30 AM – 7:00 PM.

• Local: (404) 768-4126
• Toll Free: (800) 849-8431
• Visa Credit Card Services: (800)-558-3424
• Visa: (800) 849-8431

Loan Sales Representatives are available Monday through Friday, 8:30 AM – 6:00 PM, and Saturday 9:00 AM – 1:00 PM.

• Local: (404) 768-4126
• Toll Free: (800) 849-8431

Email

We would love to hear from you. Please contact us by email at [email protected].

Fax

To send documents to us by fax, please use one of the following numbers and include a cover sheet specifying the individual or department to whom you are sending the information.

• General: [email protected]
• Real Estate: (404) 443-3177
• Consumer Lending: (404) 763-5100
• Business Lending: (678) 380-9836

Mail

Our primary mailing address is:
3900 Crown Road
Atlanta, GA 30380-0001

Express, overnight or courier mail:
400 Tradeport Blvd Ste 401, Atlanta, GA 30354

Visit

We love to see you at our branches! Please see our branch locations page for branch addresses and hours.

Other Useful Numbers

Order Personal Checks

• Deluxe Check Printers: (877) 838-5287

Report Fraud

• Equifax Fraud Department: (888) 766-0008
• Experian Fraud Department: (888) 397-3742
• Trans Union Fraud Department: (888) 680-7289
• SSA Fraud Line: (888) 269-0271

ScoreCard Rewards

• ScoreCard Rewards Customer Service and General Merchandise: (800) 854-0790
• ScoreCard Rewards Travel Department: (833) 566-5245