At APCU, we're committed to helping our members achieve financial success by providing exceptional products and service. There are several ways to contact APCU, and we're always ready to help you and answer your questions!
APCU Member Service Representatives are available Monday through Friday, 8:30 AM - 7:00 PM, and Saturday 10:00 AM - 3:00 PM.
- Local: (404) 768-4126
- Toll Free: (800) 849-8431
- 24/7 Lending Center: (800) 849-8431
- VISA Card Services: (800) 599-7889
- Report a lost or stolen card: (800) 325-3678
- Card Secure App Support: (844) 565-0300
You can also call the APCU Audio Response Telephone Service 24 hours a day, 7 days a week for account information and rates.
- Local: (404) 763-2728
- Toll-free: (800) 849-2728
In order to protect your personal information, please use our secure message center to send us an email.
To send documents to us by fax, please use one of the following numbers and include a cover sheet specifying the individual or department to whom you are sending the information.
- General: (404) 669-2750
- Real Estate: (404) 443-3177
- Consumer Lending: (404) 763-5100
- Business Lending: (678) 380-9836
Our primary mailing address is:
3900 Crown Road
Atlanta, GA 30380-0001
We love to see you at our branches! Please see our branch locations page for branch addresses and hours.
Other Useful Numbers
Order Personal Checks
- Deluxe Check Printers: (877) 838-5287
Receive Financial Counseling
- BALANCE Financial Fitness Program: (888) 456-2227
- Equifax Fraud Department: (888) 766-0008
- Experian Fraud Department: (888) 397-3742
- Trans Union Fraud Department: (888) 680-7289
- SSA Fraud Line: (888) 269-0271
- ScoreCard Rewards Customer Service and General Merchandise: (800) 854-0790
- ScoreCard Rewards Travel Department: (833) 566-5245