The Key Teller Audio Response Service

Key Teller is safe and private. Only you know your PIN (not even Credit Union employees have access to your PIN) so, please be sure to keep your PIN in a safe place. Because you need both your member number and your PIN to access KeyTeller, your privacy is always assured. The Key Teller Audio Response service is free to our members. No matter how many times you use KeyTeller or how many transactions you perform, there is never a fee or charge. This is what you will hear:

"Thank you for calling Atlanta Postal Credit Union's 24-hour KeyTeller service.
To access your accounts or perform transactions, press 1.
To hear the current rates on certificates, press 2.
To hear the current rates on loans other than real estate, press 3.
To hear the current rates on regular shares, press 4
For real estate rate information, call (404) 768-4126 or toll-free (800) 849-8431.
To end this call, press 9."

Once you press the key of your choice you will enter a menu-driven transaction access system that will allow you to easily navigate through all of the available transactions.

The KeyTeller system will lead you with step-by-step directions.
For Balance Inquiries: Press 1, then
For Your Primary Share Account Balance Press 1
For Checking Balance Press 2
For Your Other Share Account Balances Press 3
For Loan Balance Press 4
For a List of Open Share Accounts and Balances Press 5
For a List of Open Loan Accounts and Balances Press 6
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end the call Press (#)

For History Inquiries: Press 2, then
For Deposit History Press 1
For Last Deposit Press 2
For Complete Share Account History Press 3
For Complete Loan Account History Press 4
For Recent Transaction Activity Press 5

To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end this Call Press (#)

For Withdrawals: Press 3, then
For a Primary Share Account Withdrawal Press 1
For a Checking Withdrawal Press 2
For a Withdrawal from Other Share Accounts Press 3
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end this call Press (#)
For Transfers: Press 4, then
For a Primary Share to Checking Transfer Press 1
For a Checking to Primary Share Transfer Press 2
For All Other Share to Share Transfers Press 3
For Primary Share to Loan Transfer Press 4
For Checking to Loan Transfer Press 5
For Other Share to Loan Transfer Press 6
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end the call Press (#)

For Checking Information: Press 5, then
For Checking Balance Press 1
For Check Number Inquiry Press 2
For Checks Cleared History Press 3
For Check Number Range Press 4
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end the call Press (#)

For Loan Information: Press 6, then
For Loan Balance Press 1
For a List of Open Loan Accounts and Balances Press 2
For Loan Payment Inquiry Press 3
For Loan Payment History Press 4
For Loan Payoff Amount Press 5
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end the call Press (#)

For Additional Options; Press 7, then
For Year-to-Date Information: Press 1,

Change Preferences Menu: Press 2,

To Change Account Press 3
To speak to the Operator Press (0)
To Go Back to the previous menu Press (*)
To end the call Press (#)