APCU takes the protection of your accounts and personal information very seriously. We take measures to protect your information, and we think it's important for you to have access to information about how to protect yourself, too.
Here are a few things you can do to keep your computer and your identity safe:
- Delete all spam (unsolicited bulk e-mail messages) without opening them. Responding to spam only confirms your e-mail address to the spammer.
- Retype any web address instead of clicking on it from within the body of an e-mail.
- Never give out your e-mail address or other sensitive or personal information to unknown websites. If you don't know the reputation of a website, don't assume you can trust it. Be wary of providing any information that can be used by others for fraudulent purposes.
- Don't open attachments from strangers. If you do not know the sender, or are not expecting the attachment, delete it.
- Don't open attachments with odd filename extensions. Most computer files use filename extensions such as “.doc” for documents or “.jpg” for images. If a file has a double extension, like “heythere.doc.pif”, it is highly likely that this is a dangerous file and should never be opened. Other dangerous attachments have file endings like “.exe”, “.pif”, or “.vbs”.
You can also get more information about Internet security at these sites:
Fraud is a big problem, but you can protect yourself and your family by learning about how to prevent fraud and how to report fraud if it happens.
The BALANCE Financial Fitness Program has a special section on identity theft common practices, steps you can take to prevent identity theft, and how to recover from identity theft if it happens.
NOTE: When you click on any of the listed links, you are leaving APCU's website and you are linking to an alternate website not operated by the Credit Union. APCU is not responsible for the availability or content of any alternate website. APCU does not represent either the third party or you if you enter into a transaction. Privacy and security policies may differ from those practiced by the Credit Union.