Contact Us

At APCU, we're committed to helping our members achieve financial success by providing exceptional products and service. There are several ways to contact APCU, and we're always ready to help you and answer your questions!

Call

APCU Member Service Representatives are available Monday through Friday, 8:30 AM through 5:00 PM.

  • Local: (404) 768-4126
  • Toll Free: (800) 849-8431
  • 24/7 Lending Center: (800) 849-8431
  • VISA Card Services: (800) 599-7889
  • Report a lost or stolen card: (800) 325-3678

You can also call the APCU Audio Response Telephone Service 24 hours a day, 7 days a week for account information and rates.

  • Local: (404) 763-2728
  • Toll-free: (800) 849-2728

Email

In order to protect your personal information, please use our secure message center to send us an email. 

Fax

To send documents to us by fax, please use one of the following numbers and include a cover sheet specifying the individual or department to whom you are sending the information.

  • General: (404) 669-2750
  • Real Estate: (404) 443-3117
  • Consumer Lending: (404) 763-5100
  • Business Lending: (678) 380-9836

Mail

Our primary mailing address is:

APCU
3900 Crown Road
Atlanta, GA 30380-0001

Visit

We love to see you at our branches! Please see our branch locations page for branch addresses and hours.

Other Useful Numbers

Order personal checks

  • Deluxe Check Printers: (877) 838-5287

Receive financial counseling

  • BALANCE Financial Fitness Program: (888) 456-2227

Report fraud:

  • Equifax Fraud Department: (888) 766-0008
  • Experian Fraud Department: (888) 397-3742
  • Trans Union Fraud Department: (888) 680-7289
  • SSA Fraud Line: (888) 269-0271

About Us

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